The new add-on of Imagicle Call Recording to capture agents’ on-screen activities during calls and replay the customer interaction to better understand, audit, and review business processes.
Not only is it 3x faster, it also has two new tools to improve the organization of transcriptions for agents and supervisors. Tags to identify key conversations and groups to allow easier management of transcriptions.
Enjoy a brand-new dashboard and statistics to analyze the performance of Voicebots and Chatbots and a completely new way to integrate with Whatsapp avoiding 3rd party providers.
Imagicle gadgets. New look, new user eXperience.
A renovated look&feel for the Imagicle Gadgets: Call Recording, Digital Fax, Contact Manager. Enjoy the advanced features you already know and love, on your favorite calling platform, with a finer experience.
Support Portal. A new support eXperience.
With one single interface, you can check, manage, and follow the status of your support tickets at every step. Plus, you'll have a clear view of service level agreement, priority, submission date, and more.
Winter ’23 – From UC to UCX Suite. Next-level eXperience.
Discover what’s new in the Imagicle UCX Suite, now with an added X multiplying the power of Customer and Employee eXperience like you've never seen before.
FRWatch
WEBINAR - Release
45’
Winter ’23 – De UC à UCX Suite. Un niveau d’eXpérience en plus.
Discover what’s new in the Imagicle UCX Suite, now with an added X multiplying the power of Customer and Employee eXperience like you've never seen before.
ITWatch
WEBINAR - Release
45’
Winter ’23 – Da UC a UCX Suite. Una nuova eXperience.
Scopri le novità di Imagicle UCX Suite, ora con una X in più che moltiplica la potenza Customer e Employee eXperience come non hai mai visto prima.
ENWatch
WEBINAR - Release
45’
Winter ’23 – From UC to UCX Suite. Next-level eXperience.
Discover what’s new in the Imagicle UCX Suite, now with an added X multiplying the power of Customer and Employee eXperience like you've never seen before.
FRWatch
WEBINAR - Release
45’
Winter ’23 – De UC à UCX Suite. Un niveau d’eXpérience en plus.
Discover what’s new in the Imagicle UCX Suite, now with an added X multiplying the power of Customer and Employee eXperience like you've never seen before.
ITWatch
WEBINAR - Release
45’
Winter ’23 – Da UC a UCX Suite. Una nuova eXperience.
Scopri le novità di Imagicle UCX Suite, ora con una X in più che moltiplica la potenza Customer e Employee eXperience come non hai mai visto prima.
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