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Imagicle applications for your Webex Calling.
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Attendant
Console
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Recording
Digital
Fax
Advanced
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Auto
Attendant
Voice
Analytics
Contact
Manager
Call
Analytics
The Imagicle UCX Suite natively integrates with both Webex Calling Multi-Tenant and Dedicated Instance, granting easy configuration and management from the Webex Control Hub and an elevated user experience.
Attendant Console
Complete with Advanced Queueing and Auto Attendant services, Imagicle Attendant Console is the ONLY Cloud operator console that’s fully with Webex Calling Multi-Tenant and Dedicated Instance, but also Cisco UCM and HCS, even in mixed environments.
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Digital Fax
Imagicle Digital Fax, 100% software-based, is the ONLY virtual fax server available inside the Webex Control Hub and fully integrated with Webex Calling Multi-Tenant and Dedicated Instance. The direct connection with Control Hub allows to send and receive faxes regardless of your PSTN (including Cisco PSTN) with a quick configuration, and easy access to faxes from the Webex App.
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Call Recording
Imagicle Call Recording, 100% Cloud and compliant with security regulations (GDPR, HIPAA, PCI-DSS, MiFID II, and more), allows easy configuration and management directly on Control Hub in any Webex Calling region and seamless access to recordings from the Webex App. Supporting internal and external calls in Always On, On Demand, and Live Keep modes with Pause/Resume.
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Call Analytics
100% Cloud, Imagicle Call Analytics offer 25+ reports to analyze Webex Calling telephone traffic in a seamless way. The solution can be configured and managed directly from Webex Control Hub and accessed from the Webex App, granting a great UX and an ongoing, easy monitoring of telephone traffic and costs.
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Sync your users' list the easiest way.
Thanks to the Imagicle Cloud synchronization capabilities, your Imagicle UCX Cloud Suite will be automatically synchronized with your Webex Control Hub users list. Keeping your list updated has never been easier!
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Webex Single Sign-On. Simplified access, increased security.
Use your Webex credentials to access the Imagicle apps. Get increased security and ease of use with a single, secure login for all Imagicle apps, for each user and device, granting the same experience everywhere.
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What's new in the Imagicle for Webex Calling world?
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Event BlogA complete Cloud Suite from Imagicle enhancing your Webex Calling experience.A complete Cloud Suite from Imagicle enhancing your Webex Calling experience.Discover all the Imagicle news presented at Cisco Live EMEA 2023.
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Release BlogWebex Single Sign-On for Imagicle apps. Simplified access, increased security.Webex Single Sign-On for Imagicle apps. Simplified access, increased security.With Spring '22, all Imagicle apps will be accessible through Webex's Single Sign-On. Find out how this make your life easier.
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Products BlogImagicle Attendant Console for Webex Calling: the operator console that was missing.Imagicle Attendant Console for Webex Calling: the operator console that was missing.Discover a new native integration. Attendant Console is fully compatible with all Cisco platforms!
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Products BlogImagicle Digital Fax is officially available inside the Webex Control Hub!Imagicle Digital Fax is officially available inside the Webex Control Hub!Imagicle's is now the ONLY approved Digital Fax inside Webex Control Hub allowing a quick and easy configuration.
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Download
Brochure BlogImagicle applications for your Webex Calling.Imagicle applications for your Webex Calling.Download the brochure and improve your Webex Calling experience.
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Products BlogImagicle apps. Bringing value to your Webex Calling.Imagicle apps. Bringing value to your Webex Calling.Discover how Imagicle + Webex improve and streamline the experience of all users.
Event Blog
A complete Cloud Suite from Imagicle enhancing your Webex Calling experience.
A complete Cloud Suite from Imagicle enhancing your Webex Calling experience.
Discover all the Imagicle news presented at Cisco Live EMEA 2023.
Release Blog
Webex Single Sign-On for Imagicle apps. Simplified access, increased security.
Webex Single Sign-On for Imagicle apps. Simplified access, increased security.
With Spring '22, all Imagicle apps will be accessible through Webex's Single Sign-On. Find out how this make your life easier.
Products Blog
Imagicle Attendant Console for Webex Calling: the operator console that was missing.
Imagicle Attendant Console for Webex Calling: the operator console that was missing.
Discover a new native integration. Attendant Console is fully compatible with all Cisco platforms!
Products Blog
Imagicle Digital Fax is officially available inside the Webex Control Hub!
Imagicle Digital Fax is officially available inside the Webex Control Hub!
Imagicle's is now the ONLY approved Digital Fax inside Webex Control Hub allowing a quick and easy configuration.Download
Brochure Blog
Imagicle applications for your Webex Calling.
Imagicle applications for your Webex Calling.
Download the brochure and improve your Webex Calling experience.
Products Blog
Imagicle apps. Bringing value to your Webex Calling.
Imagicle apps. Bringing value to your Webex Calling.
Discover how Imagicle + Webex improve and streamline the experience of all users.Discover more
Any question? Our experts are more than happy to answer through a live demo!