Imagicle to Support Cisco KSA Customers in Cloud Migration Following Webex Data Center Activation

In response to Cisco’s upcoming launch of a Webex Calling Data Center in the Kingdom of Saudi Arabia (KSA), Imagicle announces its commitment to assisting Cisco customers’ transition to the cloud in the region. 

This initiative, set for late 2024, underscores Imagicle’s dedication to facilitating streamlined and secure cloud migrations, supporting KSA’s wider digital transformation ambitions.

Cisco has recently announced the development of the region’s 1st Webex Calling data centre in Saudi Arabia, expected to be operational by the second half of 2024. This will enable a new level of digitalization, flexibility, and communication security in the Kingdom.

As per Cisco’s press release, “the recent Cisco Broadband Survey underlined that 68% of respondents in Saudi Arabia rely on their home internet to work and run a business online. This shift increased the demand for cloud-based collaboration platforms across the Kingdom.”

Imagicle, leading UC apps provider and Cisco Premier Developer, will naturally join Cisco’s efforts by bringing a state-of-the-art Suite of applications for Webex Calling (also compatible with UCM and other Cisco platforms) to KSA customers, enabling a paced migration to the Cloud, increased security, and better usability and collaboration on the Webex platform. 

As of today, Imagicle Cloud Services are already available in UAE, natively integrated with Webex Calling and available from the Webex App. The company commits to bringing the same service in Saudi too, at the timeframe Cisco Data Center service launch. The Suite includes:

• Comprehensive solutions for compliance recording & interaction analysis
• The only cloud virtual fax service on the market
• Professional call, queue, and auto attendant management
• Call, traffic, and cost analytics with KPIs for customer service

“Cisco and Imagicle have been partnering since 2012. Following their effort in facilitating KSA’s digital transformation is natural,” said Name, Role at Imagicle. “We are excited to bring our expertise and tailored solutions to the region, enabling businesses to leverage the full potential of Webex Cloud Calling with the most complete Suite of apps on the market.”

Contact Imagicle for more information on the availability of the Imagicle UCX Suite in KSA.