A closer look at the heart of Imagicle

  • Products Blog
    Call Analytics for Microsoft Teams. An even more powerful integration.
    Call Analytics for Microsoft Teams. An even more powerful integration.
    Imagicle Call Analytics can now monitor external calls in both Direct Routing and Operator Connect modes. Discover more.
  • People Blog
    Spreading the Imagicle love in the UK.
    Spreading the Imagicle love in the UK.
    What can Imagicle bring to the UK market and why should customers and partners choose us?
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    Brochure Blog
    Imagicle Conversational AI for Public Administration.
    Imagicle Conversational AI for Public Administration.
    Discover everything Imagicle Conversational AI can do for the Public Administration.
  • Products Blog
    Cloud or Dedicated Cloud. What’s best?
    Cloud or Dedicated Cloud. What’s best?
    You're migrating to the Cloud and you need to choose between a public or private instance? This article will help you.
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    Brochure Blog
    Imagicle applications for your Webex Calling.
    Imagicle applications for your Webex Calling.
    Download the brochure and improve your Webex Calling experience.
  • Customer success Blog
    A new season of (customers) success.
    A new season of (customers) success.
    Discover how we nurture and achieve customer success at Imagicle, with a new, dedicated team.
  • Products Blog
    Conversational AI. The future of customer service is here.
    Conversational AI. The future of customer service is here.
    Market trends, the value of voice, and use cases to unravel the power of Imagicle Conversational AI.
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    Brochure Blog
    Are my communications safe in the Cloud? Imagicle Cloud Security Brochure
    Are my communications safe in the Cloud? Imagicle Cloud Security Brochure
    Are your communications safe in the Cloud? If you choose Imagicle, the answer is yes. Discover why.
  • Release Blog
    Imagicle Spring Release 2022. Empowered integrations in the Cloud.
    Imagicle Spring Release 2022. Empowered integrations in the Cloud.
    It’s Spring Time and it’s also Cloud time: new integrations for Webex Calling, a dashboard for Voice Analytics, and... find out!
  • Release Blog
    Voice Analytics. Understanding agent performance.
    Voice Analytics. Understanding agent performance.
    Discover the new Voice Analytics dashboard to enhance awareness and strategic use of data for supervisors.
  • Release Blog
    Webex Single Sign-On for Imagicle apps. Simplified access, increased security.
    Webex Single Sign-On for Imagicle apps. Simplified access, increased security.
    With Spring '22, all Imagicle apps will be accessible through Webex's Single Sign-On. Find out how this make your life easier.
  • Event Blog
    Imagicle Virtual Event: takeaways and recaps from a journey to the Clouds.
    Imagicle Virtual Event: takeaways and recaps from a journey to the Clouds.
    What was the first Imagicle Virtual Event all about? How can Imagicle help your business? You're in the right place.
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    Brochure Blog
    Turn your hybrid work into a happy place with Imagicle UCX Cloud Suite.
    Turn your hybrid work into a happy place with Imagicle UCX Cloud Suite.
    Discover our Cloud proposition and why it’s a keypoint in building the ideal hybrid work environment for your business.
  • Products Blog
    Imagicle UCX Cloud Suite lands on Cisco GPL S+. An even easier purchase for customers.
    Imagicle UCX Cloud Suite lands on Cisco GPL S+. An even easier purchase for customers.
    As of Feb 3, Imagicle UCX Cloud Suite will be officially available on Cisco GPL S+. Find out how this makes your life easier.
  • Release Blog
    Winter Release 2022. Secure, integrated, Cloudy new features.
    Winter Release 2022. Secure, integrated, Cloudy new features.
    Winter Release 2022 is available!. As always, the innovations are many and merry: navigate through them here!
  • Products Blog
    Imagicle Attendant Console for Webex Calling: the operator console that was missing.
    Imagicle Attendant Console for Webex Calling: the operator console that was missing.
    Discover a new native integration. Attendant Console is fully compatible with all Cisco platforms!
  • People Blog
    The Importance of ESG Strategy and how we made it real with our Digital Fax.
    The Importance of ESG Strategy and how we made it real with our Digital Fax.
    Environmental, social, and governance issues and practices are every day more relevant. Discover how Imagicle addresses them.
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    Brochure Blog
    Imagicle toolbox to build an outstanding customer service. 🚀
    Imagicle toolbox to build an outstanding customer service. 🚀
    Behind the high performance of your CS, there are the right tools. Imagicle gets them all in a single UCX Suite. Discover them!Behind the high performance of your CS, there are the right tools. Imagicle gets them all in a single UCX Suite. Discover them!
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