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UCX Platform
At a glance
Welcome
Advanced Queueing
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Call Recording for Webex Calling
Call Recording
Ensure
Attendant Console OEM
Attendant Console
Advanced Queueing
Auto Attendant
Automate
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Digital Fax
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Call Analytics
Attendant Console
Advanced Queueing
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Cloud, Manager Assistant, Voice Analytics: a brand-new Imagicle world.
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Imagicle for Webex Calling
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Imagicle applications for your Webex Calling.
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A closer look at the heart of Imagicle
Release
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Your favorite UCX Suite is ready to get to the Imagicle Cloud. As a Service.
Your favorite UCX Suite is ready to get to the Imagicle Cloud. As a Service.
All your favorite Imagicle apps are now available as a Service from the Imagicle Cloud, with a simple subscription, combining the power of the Imagicle UCX Suite with the benefits of the Cloud: immediate availability, no IT operational costs, and better security, scalability, reliability.
Customer success
Blog
Imagicle on Cisco Black Belt Partner Academy: a fast-track to making your customers happy.
Imagicle on Cisco Black Belt Partner Academy: a fast-track to making your customers happy.
Imagicle is the first and unique Cisco Ecosystem Partner worldwide to participate in the Black Belt Academy training, a simplified & uniform education framework across all Cisco architectures and solutions, developed to help sales and presales staff learn Cisco's competitive advantage, delivered in a virtual environment to provide scale, agility, and a self-paced experience.
Release
Blog
Lock/unlock corporate phones automatically with the brand-new Imagicle API.
Lock/unlock corporate phones automatically with the brand-new Imagicle API.
APIs are a set of requirements for one application to connect to another application, but how exactly does it work, and why is it essential for today's business? Discover the Imagicle APIs, including the latest one: the API that allows you to lock/unlock corporate phones and save tons of time and money!
Products
Blog
Why Imagicle Call Recording is the best replacement for your Cisco Mediasense.
Why Imagicle Call Recording is the best replacement for your Cisco Mediasense.
Cisco Mediasense is going into End of Support. The Imagicle Call Recording solution is ready to take over, keeping your existing recordings and adding many additional services.
Products
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Microsoft Enterprise Calendars enter the Attendant Console.
Microsoft Enterprise Calendars enter the Attendant Console.
Always know what’s up! Exchange and Office365 land in your Attendant Console.
Brochure
Blog
Imagicle Unified Communications for Healthcare.
Imagicle Unified Communications for Healthcare.
Faster, smoother and more reliable communication and easier access to data.
Brochure
Blog
Imagicle apps for banking and financial services.
Imagicle apps for banking and financial services.
Download Imagicle for Banking and Financial Services. Discover the complete set of apps to boost collaboration while improving service and reducing cost. Ensure the highest levels of security and help financial firms stay agile, flexible, and efficient.
Tech Specs
Blog
Three more bites to Imagicle’s Design For People process.
Three more bites to Imagicle’s Design For People process.
Imagicle UX Greta tells about three steps of the Exploration phase of UX software design for people: Brainstorming & sketches, Wireframing, Prototyping. Discover a reliable and programmatic way to understand the needs, aspirations, and emotional touchpoints of customers and users.
Brochure
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Imagicle steps up for Schools and School Districts.
Imagicle steps up for Schools and School Districts.
Imagicle apps can help to address the COVID-19 challenges with resources and solutions to manage remote administration and educational services, keeping students safe and staff productive.
Release
Blog
Growing towards performance, scalability, and security.
Growing towards performance, scalability, and security.
Discover some of the features we developed in the name of the commitment to go ahead, overcome the crisis and work even better.
Release
Blog
Spring Release 2020: Call Analytics top performances and scalability.
Spring Release 2020: Call Analytics top performances and scalability.
Discover the tremendous improvement we have made to the Call Accounting solution by optimizing the use of the database and reports.
Security
Blog
Secure Software Development Life Cycle.
Secure Software Development Life Cycle.
Find out Imagicle first steps for the creation of our personal framework for the development of secure software.
People
Blog
Together, fighting COVID-19.
Together, fighting COVID-19.
As Imagicle, we feel we can do more than respecting the rules. Discover our solutions for remote work and some of our initiatives: 90-days support service upgrade and 60-days free trial of all our apps.
Products
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Spring Release 2020: Call Recording reports.
Spring Release 2020: Call Recording reports.
Spring brings you the Call Recording reports! Discover the new feature to check the correct sizing of your system, channels' activities, perform volume analysis and avoid losing the recording of important calls.
Products
Blog
Contact Manager: introducing Full-Text Search capability.
Contact Manager: introducing Full-Text Search capability.
Discover the full-text search engine: ready to optimize contacts search for the Imagicle directories solution.
Support
Blog
Covid-19. You can always count on us!
Covid-19. You can always count on us!
Imagicle is committed to keep employees safe, to ensure service to our customers and partners, and to do our part in preventing the spread of the virus. You can count on us.
Products
Blog
Imagicle: Smart Working tools to face COVID-19.
Imagicle: Smart Working tools to face COVID-19.
Here’s what Imagicle can do to help you work remotely in a comfortable, easy way.
People
Blog
Being an Imagicle student.
Being an Imagicle student.
My desire was to build solutions that would make people's daily communication easier. Meanwhile, possibly, work in a cutting-edge company where I could apply my computer engineering studies and have fun. Here's how my dream came true within Imagicle.
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The future, today. Imagicle Conversational AI.
The future, today. Imagicle Conversational AI.
Learn about market trends and changes and how Conversational AI helps your business with some practical use cases.
Download
Brochure
Blog
The future, today. Imagicle Conversational AI.
The future, today. Imagicle Conversational AI.
Learn about market trends and changes and how Conversational AI helps your business with some practical use cases.
Featured authors.
Aldo Antignano
Senior Support & IT Manager
Italy
Bernardo Federigi
Senior Marketing Manager
Italy
Lorenzo Naldi
Marketing Engagement Team Leader
Italy
Stefania Solivardi
Marketing Content Creator
Italy
Elena Panzera
Former Content Marketing Specialist
Italy
Fiamma Romano
Demand Generation Team Leader
Italy
Michel Ravasio
Senior Country Manager - US
North America
Yury Montagnani
Senior Sales Manager Europe & Africa
Italy
Marco Rullo
Senior R&D Manager Product Owner - Unified Communications
Italy
Minou Manafi
Junior Software Engineer
Italy
Giuliano Biasci
Senior Software Engineer
Italy
Luca Omiciuolo
Senior Software Engineer
Italy
Michele Marini
Senior Software Engineer
Italy
Samuele Franceschi
People & Culture Team Leader
Italy
Cristian Delù
Senior Software Engineer
Italy
Marco Da Rios
Senior Software Engineer
Italy
Andrea Sonnino
Senior Tech Solution Specialist
Italy
Greta Babbini
Software UX/UI Designer
Italy
Luca Bonuccelli
Senior Software Engineer
Italy
Massimo Di Puccio
Co-CEO, Chief Marketing & Sales Officer
Italy
Christian Bongiovanni
Co-CEO, Chief Technology Officer
Italy
Stefano Raffaelli
Senior Software Engineer
Italy
Andrea Rivaben
Senior Solution Specialist Manager
Italy
Francesco Ronchieri
Junior Software Engineer
Italy
Luca Isola
Senior Business Development Manager Service Provider
Italy
Marco Cerri
Senior R&D Manager Product Owner - Cloud Services
Italy
Omar Radwan
Channel Sales CEE, Africa & APAC
Italy
Anas Assil
Senior Channel Manager Middle East
Middle East
Riccardo Viviani
Senior Software Engineer Scrum Master
Italy
Viviana Di Meglio
Territory Manager CEE, Africa & APAC
Italy
Massimiliano Picchi
VP Sales, GM of Imagicle Middle East
Middle East
Matteo Conta
Senior Software Engineer
Italy
Riccardo Rolfo
Channel Manager Italy, UK & Ireland
Italy
Thomas Popinel
Channel Manager France
Europe
Andrea Valleriani
Channel Manager Italy & Iberics
Italy
Huda Bukhari
Channel Sales Executive Saudi Arabia
Middle East
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