
Welcome to the
Imagicle Help Center

How can we help you today?
COMPLETE YOUR CALL CENTER
Adding digital and social channels to, self-service automation, call recording compliance, alerts and insights.
HUMAN & VIRTUAL BETTER TOGETHER
Bridge human and virtual agents together to lighten the workload, provide instant self-service solutions, reduce waiting periods, and enhance customer satisfaction.
PERFECT FIT FOR
The perfect companion for Webex Calling MT with CX Essentials/Basic, or whenever you need to enhance your existing call centre, such as UCCX.
Configuration
Access any resource you might need: admin guides, user guides, videos, FAQ, solutions.
Activation
Activate your licenses in a few clicks and start using your applications right away.
Terms and conditions
Learn about Imagicle's License Agreements, End of Support Policy, and Refund Policy.
COMPLETE YOUR CALL CENTER
Adding digital and social channels to, self-service automation, call recording compliance, alerts and insights.
HUMAN & VIRTUAL BETTER TOGETHER
Bridge human and virtual agents together to lighten the workload, provide instant self-service solutions, reduce waiting periods, and enhance customer satisfaction.
PERFECT FIT FOR
The perfect companion for Webex Calling MT with CX Essentials/Basic, or whenever you need to enhance your existing call centre, such as UCCX.
Configuration
Access any resource you might need: admin guides, user guides, videos, FAQ, solutions.
Activation
Activate your licenses in a few clicks and start using your applications right away.
Terms and conditions
Learn about Imagicle's License Agreements, End of Support Policy, and Refund Policy.
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Americas
Saturday and bank holidays included for Gold plans
7 am – 12pm EST/EDT
Miami
333 Las Olas Way,
Ste 112
Fort Lauderdale
FL 33301
United States
Europe
Saturday and bank holidays included for Gold plans
9 am – 6 pm CET/CEST
Massarosa
Via Fondacci, 272
55054 – Massarosa (LU)
Italy
Magenta
Via Murri, 24 – int. 27/29
20013 – Magenta (MI)
Italy
Treviso
Via Sile, 17/B
31057 – Silea (TV)
Italy
Paris
Tour Maine Montparnasse
33 Avenue du Maine
75015 PARIS
Middle East
Saturday and bank holidays included for Gold plans
12 pm – 6 pm GST
Rest of the world
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We take care of you in 7 languages.
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