Smart Working - Imagicle

61% of consumers still prefer to speak to someone over the phone when assistance is required, and they’re asking for 24/7 support. Let Imagicle help receptionists work smarter, not harder, achieving more with less stress.

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Bring self-service and efficiency in the receptionist team.

Discover 4 ways Imagicle can help you.

Easily manage multiple calls.

With Attendant Console you can answer, transfer, park multiple call faster having everything you need at your fingertips, ensuring swift and efficient call handling and routing.

Attendant Console

Let an AI answer for you.

Onboard an AI Virtual Receptionist providing assistance 24/7: greets callers, check availabilities and transfers calls, alerts about missed calls, transfers to voicemail.

Attendant Console

Find contacts in seconds.

Contact Manager lets you leverage Caller ID and set up unlimited directories, centralized in your Attendant Console, Virtual Receptionist, and calling platforms.

Contact Manager

Exact call routing and queue management.

Easily create customized call flows with tailored voice prompts, ensuring calls reach available operators promptly for enhanced customer service.

Advanced Queueing

Capture, comply, and evaluate interactions.

Leverage Call & Screen Recording for external and internal compliance. Analyse interactions with transcriptions and AI sentiment analysis to evaluate service quality.

Call Recording

Fax virtually wherever you are.

Fax directly from your PC in a click. Securely access your faxes anywhere with an encrypted access, compliant with GDPR and HIPAA. Get rid of ATA, paper, and toner costs.

Digital Fax

See them in action

Book a demo of Imagicle's apps for receptionists and test their benefits first-hand.

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Why you should onboard a Virtual Receptionist.

Eliminate waiting times with a human voice.

Virtual Receptionist ensures human-like conversations with immediate pick up, providing a warm welcome and redirection to the requested department at any given time.

Let receptionists focus on more important tasks.

Relieve human receptionists from routine questions, better cover peak calling times, lunch breaks, and holidays. Virtual Receptionist will notify of any call they’ve missed.

Speak your customers' language.

Virtual Receptionist fluently speaks multiple languages, keeping brand voice coherent through every single one of them by providing answers based con context and on the FAQs you've set up.

Enter the Virtual Receptionist VIP program

Virtual Receptionist is coming in Summer: sign up to get exclusive updates, priority access to demos, and more.

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