Imagicle UCX Suite On-Prem

Attendant
Console

Advanced
Queueing

Auto
Attendant

Conversational
AI

Manager
Assistant

Call
Recording

Voice
Analytics

Contact
Manager

Call
Analytics

Digital
Fax

Hotel
Services

The Imagicle UCX On-Prem Suite provides you with a complete set of UC apps in one suite, simplifying deployment, administration, and use.

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Start making your communications faster, smarter, easier.

One suite to get the work done.

The apps you need for your UC platform behind a single pane of glass: one suite, one experience, one server, one support, one partner.

Built to make it easy.

Streamlined deployment, administration and use. And thanks to a secure Cloud connection, you can add the scalability you want.

For every company.

Comprehensive UC enterprise feature set and architecture available for businesses of all sizes. Provided at the right price!

Field-proven UC solution.

Deployed and managed by thousands of happy customers worldwide, granting native integration with several calling platforms.

Up-to-date as you wish.

3 seasonal releases per year, providing you with state of the art solutions, security updates and increasingly advanced features.

All the support you deserve.

Dedicated support plans, advanced services and exclusive services for cloud-connected customers, like Proactive Support.

One suite to get the work done.

The apps you need for your UC platform behind a single pane of glass: one suite, one experience, one server, one support, one partner.

Built to make it easy.

Streamlined deployment, administration and use. And thanks to a secure Cloud connection, you can add the scalability you want.

For every company.

Comprehensive UC enterprise feature set and architecture available for businesses of all sizes. Provided at the right price!

Field-proven UC solution.

Deployed and managed by thousands of happy customers worldwide, granting native integration with several calling platforms.

Up-to-date as you wish.

3 seasonal releases per year, providing you with state of the art solutions, security updates and increasingly advanced features.

All the support you deserve.

Dedicated support plans, advanced services and exclusive services for cloud-connected customers, like Proactive Support.

Try UCX Suite On-Prem

We'll show you the best purchase options for your business, with perpetual licenses or subscriptions.

Yes, I want to try!

Details that make the difference.

On-premises or Cloud.

For those that already have a significant investment in on-premises UCs but want to start moving to the Cloud without impacting the user experience, a cloud connection can be a good fit. You can move to the Imagicle Cloud by migrating your calling platform at your own pace, but start enjoying Cloud's exciting benefits such as Cloud Licensing, Proactive Support, and new AI/ML services right now through a secure Cloud-connection to your On-Prem platform.

Security: something we take seriously.

We make sure everything always runs smoothly and your communications are protected by keeping your apps updated against the OWASP 10, developing our solutions using a Secure Software Development Lifecycle approach, and being ISO 27001 certified for establishing, implementing, maintaining, and continually improving an information security management system (ISMS).

A unified user experience.

Imagicle UCX Suite is a full set of must-have apps behind a single pane of glass: Attendant Console and Contact Manager to streamline customer service and centralize directories; Call Recording to record calls and comply with data security regulations, Call Analytics to keep track of costs and devices’ adoption, Digital Fax to send faxes as emails and save on maintenance and materials, and much more.

We keep your information safe.

Imagicle solutions are 100% compliant with GDPR, MiFID II, FINMA, PCI-DSS, HIPAA, and more. Thanks to industry-standard encryption and safety mechanisms for system security, Imagicle UCX Suite meets security regulation with proper authorization controls, reporting features, and flexible data retention. Goodbye, heavy fines!

Simple, Secure, Single Sign-On.

Powered by the Imagicle Cloud, the SSO allows you to log in into a single place and access all the Imagicle apps, cloud-connected, granting you the same user experience and highly secure access everywhere, for any users and devices.

You will always be one step ahead.

Imagicle UCX On-Prem Suite comes with 3 seasonal software updates a year. In addition to brand new features, each release provides customers with security enhancements against OWASP 10 and other major threats. Finally, a series of vulnerability fixes and hotfixes are released to ensure max speed in solving problems, always investing in research to fight any risk.

Top-notch support service.

Imagicle Advanced Services and ImagicleCare Services are ready to provide you with different support plans and tailor-made assistance during delivery, implementation, or project upgrade even in complex environments. Plus, you can take advantage of exclusive services such as a dedicated support expert and Proactive Support, available through a secure Cloud-connection.

Take it to the Cloud.

Imagicle UCX Cloud Suite will bring all your apps at your fingertips, with a simple subscription, easily scalable according to your needs.

Discover UCX Cloud Suite and let yourself be fascinated by a new way of experiencing flexibility, efficiency, and security for your communications.

Discover UCX Cloud Suite

Take it to the Cloud.

Discover UCX Cloud Suite

Easily integrate with the things you already use and love.

Use pre-built integrations or build your own custom integrations using our secure developer API.

Learn More

Shall we arrange a demo?

We'll guide you through the benefits of UCX Suite On-Prem.

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Advanced Services

Rely on a dedicated team to facilitate configuration and integrations.

Discover the Advanced Services

ImagicleCare

Choose the best plan for your business and get the support you need in 7 languages.

Discover ImagicleCare

Resources.

Products Blog

Imagicle apps. Bringing value to your Webex Calling.

Imagicle apps. Bringing value to your Webex Calling.

Discover how Imagicle + Webex improve and streamline the experience of all users.

Download

Brochure Blog

Are my communications safe in the Cloud? Imagicle Cloud Security Brochure

Are my communications safe in the Cloud? Imagicle Cloud Security Brochure

Are your communications safe in the Cloud? If you choose Imagicle, the answer is yes. Discover why.

Products Blog

Voice Analytics: AI and use cases to elevate customer satisfaction.

Voice Analytics: AI and use cases to elevate customer satisfaction.

Introducing Voice Analytics, a cloud-native AI service unlocking the real power of the content of phone conversations.

All resources

Book your free demo.

We'll show you how it works and answer your questions.

Request the demo

It's your turn! Give it a try!

Get your 30-day free trial to test the Imagicle solution first-hand.

Request your free trial

Do you want a quote?

We'll show you the best purchase solution for your business.

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From the Imagicle Beat blog.

Products Blog

Imagicle Attendant Console for Webex Calling: the operator console that was missing.

Imagicle Attendant Console for Webex Calling: the operator console that was missing.

Discover a new native integration. Attendant Console is fully compatible with all Cisco platforms!

Products Blog

Conversational AI. The future of customer service is here.

Conversational AI. The future of customer service is here.

Market trends, the value of voice, and use cases to unravel the power of Imagicle Conversational AI.

Products Blog

Imagicle UCX Cloud Suite lands on Cisco GPL S+. An even easier purchase for customers.

Imagicle UCX Cloud Suite lands on Cisco GPL S+. An even easier purchase for customers.

As of Feb 3, Imagicle UCX Cloud Suite will be officially available on Cisco GPL S+. Find out how this makes your life easier.

Discover the blog

Dedicated webinars.

EN Watch

WEBINAR - Sales Lab

45’

Make your Webex Calling offer stand out with Imagicle

Discover how to add value to Webex Calling with the Imagicle UCX Cloud Suite, generate more revenues and boost your sales.
EN Watch

WEBINAR - Release

30’

Imagicle for Microsoft Teams. Enriched integrations.

Call Analytics ready to monitor and analyze even external calls, automatic user sync from Azure ID to the Cloud Suite and an outstanding Conversational AI.

Watch

WEBINAR - Sales Lab

45’

Make your Webex Calling offer stand out with Imagicle

Discover how to add value to Webex Calling with the Imagicle UCX Cloud Suite, generate more revenues and boost your sales.

Watch

WEBINAR - Release

30’

Imagicle for Microsoft Teams. Enriched integrations.

Call Analytics ready to monitor and analyze even external calls, automatic user sync from Azure ID to the Cloud Suite and an outstanding Conversational AI.

See all webinars