Etiqueta: Voice Analytics

  • Products Blog
    Imagicle Screen Recording. Your ally to enhance customer eXperience.
    Imagicle Screen Recording. Your ally to enhance customer eXperience.
    Discover the new Imagicle Screen Recording, the Call Recording add-on that records agents’ on-screen activities during calls
  • Products Blog
    Voice Analytics: tags and groups for better performance auditing.
    Voice Analytics: tags and groups for better performance auditing.
    Voice Analytics has new tools to improve the organization of transcriptions: tags and groups.
  • Products Blog
    Voice Analytics. Enriched with brand-new widgets and alarms.
    Voice Analytics. Enriched with brand-new widgets and alarms.
    Our Voice Analytics is enriched with new, fantastic features for supervisors. Discover them all!
  • Release Blog
    Imagicle Spring Release 2022. Empowered integrations in the Cloud.
    Imagicle Spring Release 2022. Empowered integrations in the Cloud.
    It’s Spring Time and it’s also Cloud time: new integrations for Webex Calling, a dashboard for Voice Analytics, and... find out!
  • Release Blog
    Winter Release 2022. Secure, integrated, Cloudy new features.
    Winter Release 2022. Secure, integrated, Cloudy new features.
    Winter Release 2022 is available!. As always, the innovations are many and merry: navigate through them here!
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