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Étiquette : Call Recording
Products Blog
Imagicle Screen Recording. Your ally to enhance customer eXperience.
Imagicle Screen Recording. Your ally to enhance customer eXperience.
Discover the new Imagicle Screen Recording, the Call Recording add-on that records agents’ on-screen activities during calls
Products Blog
Imagicle apps. Bringing value to your Webex Calling.
Imagicle apps. Bringing value to your Webex Calling.
Discover how Imagicle + Webex improve and streamline the experience of all users.
Products Blog
Voice Analytics: designed for your privacy and security.
Voice Analytics: designed for your privacy and security.
Voice Analytics handles a variety of sensitive, personal data. Learn why you can trust it to do so, any time, anywhere.
Products Blog
Voice Analytics: AI and use cases to elevate customer satisfaction.
Voice Analytics: AI and use cases to elevate customer satisfaction.
Introducing Voice Analytics, a cloud-native AI service unlocking the real power of the content of phone conversations.
Products Blog
International Day for Universal Access to Information: Imagicle’s commitment.
International Day for Universal Access to Information: Imagicle’s commitment.
Find out how Imagicle can offer you access to information in total flexibility, mobility, and optimization of resources.
Release Blog
Top security, new reporting features, enhanced integrations.
Top security, new reporting features, enhanced integrations.
From easier connectivity, through improved security, all the way to the enhanced web interface of Call Recording.
Brochure fr Blog
Finance: how Imagicle apps turned 3 customers into happy customers.
Finance: how Imagicle apps turned 3 customers into happy customers.
The finance world faces a great deal of responsibility. Imagicle is here to help with smoothing operations. Find out how!
Release Blog
The best of Imagicle Summer Release 2020. FREE HANDBOOK.
The best of Imagicle Summer Release 2020. FREE HANDBOOK.
A short collection of blog posts about the latest news included in the Imagicle Summer Release 2020, ready to be enjoyed in a compact, interactive handbook.
Release Blog
Summer Release 2020.
Summer Release 2020.
A quick look at the amazing features delivered with the new Imagicle AppSuite Summer Release 2020: AppSuite aaS, new APIs, increased security and much more.
Release Blog
Call Rec boost: from 180 to 500 recordings on the same server.
Call Rec boost: from 180 to 500 recordings on the same server.
Leveraging all the hardware space with the same performance level, enabling 500 simultaneous recordings.
Brochure fr Blog
Imagicle apps for banking and financial services.
Imagicle apps for banking and financial services.
Download Imagicle for Banking and Financial Services. Discover the complete set of apps to boost collaboration while improving service and reducing cost. Ensure the highest levels of security and help financial firms stay agile, flexible, and efficient.
Products Blog
Spring Release 2020: Call Recording reports.
Spring Release 2020: Call Recording reports.
Spring brings you the Call Recording reports! Discover the new feature to check the correct sizing of your system, channels' activities, perform volume analysis and avoid losing the recording of important calls.
Security Blog
HIPAA-compliant call recording? Imagicle got you.
HIPAA-compliant call recording? Imagicle got you.
Discover how our Call Recording can ensure compliance with HIPAA, a key factor in the US healthcare industry.
Products Blog
Customer Service: ensure quality standards and identify best practices.
Customer Service: ensure quality standards and identify best practices.
Discover the features that allow supervisors to monitor operator-customer conversations for a quality boost.
Security Blog
Are you ready for the GDPR?
Are you ready for the GDPR?
The General Data Protection Regulation (GDPR) is a new piece of EU-wide legislation, designed to help consumers take control of their personal data.
Security Blog
Worried about PCI DSS?
Worried about PCI DSS?
The standard apply to all organizations that store, process or transmit cardholder data – with guidance for software developers and manufacturers of applications and devices used in those transactions.
Security Blog
Imagicle Call Recording and MiFID II: trace all your transactions.
Imagicle Call Recording and MiFID II: trace all your transactions.
Discover how Imagicle Call Recording can track your operations while ensuring compliance with MiFID II.