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Support Blog
3 must-have skills for a successful Customer Service.
3 must-have skills for a successful Customer Service.
Reduce the work the customer has to do to get their problem solved. Increase their happiness.
Products Blog
Imagicle and Kurmi Software: teaming up to boost your UC.
Imagicle and Kurmi Software: teaming up to boost your UC.
Configuration automation for the Imagicle UC apps via Kurmi Service Provider Suite for Cisco HCS.
Products Blog
4 key points to design a striking sales system from scratch.
4 key points to design a striking sales system from scratch.
Discover how to build and strengthen customers relationships with 4 actionable advice.
Products Blog
Broadsoft Connections 2018: climbing the Clouds.
Broadsoft Connections 2018: climbing the Clouds.
Did you miss Broadsoft Connections 2018? Check out the highlights.
People Blog
Imagicle lands in France: a step closer to our customers.
Imagicle lands in France: a step closer to our customers.
Understanding the specific needs of each market and a dynamic sales system enabled Imagicle to build a sales channel in France.
Products Blog
UCaaS vs. on-premise UC. Everybody wins with Imagicle.
UCaaS vs. on-premise UC. Everybody wins with Imagicle.
Does your business need an On-Premises or a Cloud architecture? Whatever it is, Imagicle is always ready to complete and empower it with must-have apps.
Products Blog
Customer Service: ensure quality standards and identify best practices.
Customer Service: ensure quality standards and identify best practices.
Discover the features that allow supervisors to monitor operator-customer conversations for a quality boost.
Products Blog
Imagicle and Kurmi: all about getting your needs met.
Imagicle and Kurmi: all about getting your needs met.
Imagicle and Kurmi joined their forces to provide you with the best hospitality UC system out there. Read the details.
Products Blog
Give a great product demo that sells through Cisco dCloud.
Give a great product demo that sells through Cisco dCloud.
There is almost nothing more powerful than a great product demonstration. Cisco dCloud is a self-service platform that you can use to learn and demo Cisco’s.