Summer release '24: what's new.

A fresh wave of news from the latest release.

Virtual Receptionist

Virtual Agents

Call Recording

Agent & Attendant Console

Your go-to news hub featuring all the Summer Release '24 highlights, including videos, blog posts, webinars and more.

Discover what's new in.

A new way of greeting customers with AI.

Imagicle Virtual Receptionist is the new AI-powered colleague of your receptionists’ team, picking up calls 24/7/365, and transferring them to the right contact when requested.

Let's talk about it Other resources

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Brochure IT Blog

Are my communications safe in the Cloud? Imagicle Cloud Security Brochure

Are my communications safe in the Cloud? Imagicle Cloud Security Brochure
Are your communications safe in the Cloud? If you choose Imagicle, the answer is yes. Discover why.
Blog

Faxing and Data Protection: GDPR White Paper

Faxing and Data Protection: GDPR White Paper
Products Blog

Conversational AI. The future of customer service is here.

Conversational AI. The future of customer service is here.
Market trends, the value of voice, and use cases to unravel the power of Imagicle Conversational AI.
Products Blog

Conversational AI for Healthcare. Transform and simplify patient experience.

Conversational AI for Healthcare. Transform and simplify patient experience.
Discover how Conversational AI can relieve the stress of healthcare workers and give patients a better experience.

Download

Brochure IT Blog

Are my communications safe in the Cloud? Imagicle Cloud Security Brochure

Are my communications safe in the Cloud? Imagicle Cloud Security Brochure

Are your communications safe in the Cloud? If you choose Imagicle, the answer is yes. Discover why.

Blog

Faxing and Data Protection: GDPR White Paper

Faxing and Data Protection: GDPR White Paper

Products Blog

Conversational AI. The future of customer service is here.

Conversational AI. The future of customer service is here.

Market trends, the value of voice, and use cases to unravel the power of Imagicle Conversational AI.

Products Blog

Conversational AI for Healthcare. Transform and simplify patient experience.

Conversational AI for Healthcare. Transform and simplify patient experience.

Discover how Conversational AI can relieve the stress of healthcare workers and give patients a better experience.

A true omnichannel AI digital and voice experience is here.

Enjoy AI-based self-service natural interactions across voice and digital channels, with voice bots and chatbots providing answers to common requests based on your Knowledge Base.

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Customer success Blog

A new season of (customers) success.

A new season of (customers) success.
Discover how we nurture and achieve customer success at Imagicle, with a new, dedicated team.
Products Blog

Call Analytics for Microsoft Teams. An even more powerful integration.

Call Analytics for Microsoft Teams. An even more powerful integration.
Imagicle Call Analytics can now monitor external calls in both Direct Routing and Operator Connect modes. Discover more.
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Brochure IT Blog

Imagicle applications for Microsoft Teams.

Imagicle applications for Microsoft Teams.
Microsoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era.

Customer success Blog

A new season of (customers) success.

A new season of (customers) success.

Discover how we nurture and achieve customer success at Imagicle, with a new, dedicated team.

Products Blog

Call Analytics for Microsoft Teams. An even more powerful integration.

Call Analytics for Microsoft Teams. An even more powerful integration.

Imagicle Call Analytics can now monitor external calls in both Direct Routing and Operator Connect modes. Discover more.

Download

Brochure IT Blog

Imagicle applications for Microsoft Teams.

Imagicle applications for Microsoft Teams.

Microsoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era.

Compliance recording of all your conversations.

With Webex Calling introducing its own native built-in recording for convenience, Imagicle Call Recording is the perfect tool to add compliance to internal and external regulations and more essential features to discover.

Let's talk about it Other resources

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Brochure IT Blog

Imagicle Conversational AI for Public Administration.

Imagicle Conversational AI for Public Administration.
Discover everything Imagicle Conversational AI can do for the Public Administration.
Event Blog

A complete Cloud Suite from Imagicle enhancing your Webex Calling experience.

A complete Cloud Suite from Imagicle enhancing your Webex Calling experience.
Discover all the Imagicle news presented at Cisco Live EMEA 2023.

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Brochure IT Blog

Imagicle Conversational AI for Public Administration.

Imagicle Conversational AI for Public Administration.

Discover everything Imagicle Conversational AI can do for the Public Administration.

Event Blog

A complete Cloud Suite from Imagicle enhancing your Webex Calling experience.

A complete Cloud Suite from Imagicle enhancing your Webex Calling experience.

Discover all the Imagicle news presented at Cisco Live EMEA 2023.

A revamped operator console for easier management of calls.

Major updates were made to Agent and Attendant Console for Microsoft Teams, granting better performances, stability and reactivity. Now based on ACS, including REST APIs and SDK, meaning total independency from Microsoft Bots.

Let's talk about it Other resources

Products Blog

Imagicle Digital Fax is officially available inside the Webex Control Hub!

Imagicle Digital Fax is officially available inside the Webex Control Hub!
Imagicle's is now the ONLY approved Digital Fax inside Webex Control Hub allowing a quick and easy configuration.
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Brochure IT Blog

Imagicle Conversational AI for Public Administration.

Imagicle Conversational AI for Public Administration.
Discover everything Imagicle Conversational AI can do for the Public Administration.
Products Blog

Imagicle Conversational AI: the future of retail is here.

Imagicle Conversational AI: the future of retail is here.
Discover the potential of voicebots and chatbos for retail organizations.
Products Blog

Imagicle Conversational AI for Education. Happier students and less overworked staff.

Imagicle Conversational AI for Education. Happier students and less overworked staff.
Discover the benefits of Imagicle Conversational AI for the world of Education.
Products Blog

Imagicle Attendant Console for Webex Calling: the operator console that was missing.

Imagicle Attendant Console for Webex Calling: the operator console that was missing.
Discover a new native integration. Attendant Console is fully compatible with all Cisco platforms!